Frequently Asked Questions

Our apartments do not come furnished, but furnished and corporate units may be available upon request. Please contact the leasing office for further information.

Residents are responsible for their cable/internet, and other utilities.  Please contact the leasing office for specific utility fees.  We believe in not charging amenity fees at our communities.  All the benefits of the community, including on site management, are included in your rent.

At this time we do not require renter’s insurance, however, we STRONGLY recommend that every renter protects their home with renter’s insurance.  Please contact your leasing office for general information.

Yes, all Gallina communities are smoke-free environments.

We encourage residents to communicate directly with on-site management if present. For further assistance or to escalate issues, contact our corporate office at 608-237-1300 or visit the "Contact Us" page at GallinaCompanies.com.

We typically offer 12-month leases. Depending on the season and availability, flexible lease terms may be offered. Ask your leasing office for current options.

Every resident 18 years and older residing in the residence must complete a rental application and complete identity verification and screening requirements. Please contact the leasing office for a copy of our resident qualification standards.

Our community welcomes cats and dogs! Cats are $25/month and dogs are $40/month.   Restrictions apply- contact the leasing office for specific details!

Rent and fees are due on, or before, the 1st of each month.

Rent can be paid online via the resident portal, the LOFT Living App, check, or other community-specific methods. Late fees apply per your lease.

Our residents utilize the LOFT Living App, which offers quick access to lease documents, rent payments, maintenance requests, rewards and more.  

Renewal offers are sent prior to lease expiration. Rent increases are based on current market conditions and are communicated in advance.

Subleases or roommate changes must be approved by management and follow the community's policies.

The application fee is $100 per household.  This holds your apartment home while we process your application.  Once approved, this fee is applied towards your security deposit.  Cancelled applications may be subject to a $25 fee.

Residents can submit requests, online through the resident portal on your community website, at GallinaCompanies.com, or if available, at your community office. For emergencies, please call 608-283-7891.

The application fee is $100 per applicant.  This holds your apartment home while we process your application.  Once approved, this fee is applied towards your security deposit.  Cancelled applications may be subject to a $25 fee.

Residents can submit requests, online through the resident portal on your community website, at GallinaCompanies.com, or if available, at your community office. For emergencies, please call 608-283-7891.

Storage is included with most units, with the exception of select studios.  Contact the leasing office for specific details.

Leases must be renegotiated in writing 90 days prior to the lease expiration date if a renewal is offered by the Landlord. 

Security deposit is $250 with out pets and 1/2 months' rent with pets.  

The Tuscany offers a community room, fitness center, package room, business center, whirlpool, pool with sundeck, firepit, community grill, dog wash, theater room, bike storage, on site leasing office and more!

One underground parking stall is included with each apartment home.  Additional stalls may be rented for $80/month and is based on availability.

Our on site leasing office is located at 310 Samuel Dr., Madison, WI 53717 and can be reached at 608-841-1881 or tuscany@gallinacos.com.

We feel a community is made by the people who call it home.  We always encourage friendly gatherings, and host events throughout the year!